QUALIFICATION OF THE HR TOOL »ANNUAL DEVELOPMENT REVIEW«

A manager's task not only includes dealing with his or her own role, but also the adequate implementation of the HR instruments decided by company management. A listed telecommunications company has also taken on the task of training in the use of an important and effective HR instrument, the annual development review. A total of 90 managers of the company were trained in the handling and use of the instrument in a one-day training course graded according to management levels.

The training was specifically tailored to the respective target groups, which were divided into 80 executives, 15 HR Business Partners, who assist the executives in the practical implementation, and about 10 top-level executives. In terms of content, the participants dealt with the instrument itself and its objectives as well as with the specific interview questionnaire. Furthermore, perception and assessment errors were examined and the giving and receiving of feedback was trained. Dealing with difficult discussion situations was also dealt with.